Returns & Exchanges
At The Coffee Bean & Tea Leaf®, we want you to be fully satisfied with your purchase. If you are not happy with your order, we accept returns on non-perishable merchandise and unopened coffee or tea within 30 days of delivery.
Contact Support
Email our customer service team with your order number and the reason for your return to obtain a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all seals remain intact for coffee, tea, and powder products.
Ship the Items
Affix the provided shipping label and drop your package off at any authorized carrier location; please note that return shipping costs may apply.
Receive Refund
Once our warehouse inspects the returned goods, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing